SIDE QUEST 01
FIX NOW
Packages were routed on untested assumptions. Measuring the real failure points took allocation accuracy to 99.9%.
ROOT CAUSE
原因究明 ／ FINDING WHAT ACTUALLY BROKE
PROCEDURES CUT
97%
STAKEHOLDERS
20
LOSS AVOIDED
$100M+
THE FIGHT ／ 戦い
Losses at the Lakeland site were treated as the cost of doing business. Applied statistics over its internal historical data isolated the processes actually causing them; rebuilding those procedures cut failure-inducing steps 97%.
Python · Pandas · NumPy · SQL · Tableau
SIDE QUEST 02
PASS IT ALONG
Problem-solve packages queued behind the wrong handoffs. Rebuilding the plan cut repair times 73%.